- Google Drive and Google Docs weren’t working properly for some people on Wednesday afternoon.
- Many people trying to access Google Drive and Docs were met with an error page.
- As of 4 p.m. EST, Google’s G Suite Dashboard said there was “a problem with Google Docs affecting a significant subset of users,” and that it would “provide an update by 11/15/17, 5:30 PM detailing when we expect to resolve the problem.”
Both Google Drive and Google Docs went down on Wednesday afternoon, according to multiple reports on Twitter from people trying to access the services.
Many people attempting to reach Google Drive were met with an error page, citing error “502,” as of around 4pm ET on Wednesday. Business Insider tried to access Google Drive from both its New York and San Francisco and were met with the same error page, but the service appears to be slowly coming back online for some users.
Google’s G Suite Dashboard, which keeps track of any issues or outages across its various products, wasn’t showing any issues for Drive, as of 4pm ET. The dashboard now shows that Google is aware of an issue with Google Docs “affecdting a signifcant subset of users.”
“We’re aware of a problem with Google Docs affecting a significant subset of users,” Google’s Dashboard said. “The affected users are unable to access Google Docs. We will provide an update by 11/15/17, 5:30 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.”
